Privacy Policy

    Privacy Policy

    Last updated: 21/12/2025

    This Privacy Policy explains how we collect, use, store, and protect personal data when you use our website and services (the “Platform”). The Platform operates as a multi-vendor marketplace connecting clients with vendors, consultants, and contractors, and provides advertising, subscription, and analytics features.

    1. Data Controller

    The data controller responsible for processing personal data on this Platform is:

    Website: Bnyan Al Raqmyah
    Contact: bnyanalraqmyah@gmail.com

    2. Legal Basis for Processing

    We process personal data in accordance with Article 6 of the GDPR based on one or more of the following legal grounds:

    • User consent
    • Performance of a contract
    • Compliance with legal obligations
    • Legitimate business interests that do not override user rights

    3. Personal Data We Collect

    3.1 Account & Identity Data

    • Full name
    • Email address
    • Phone number
    • Login credentials

    3.2 Marketplace Data

    • Vendor, consultant, and contractor profiles
    • Business information and listings
    • Services, pricing, and availability

    3.3 Transaction & Subscription Data

    • Orders and subscription plans
    • Commission and billing records

    Payment transactions are processed securely by third-party payment providers. We do not store full payment card details on our servers.

    3.4 Advertising & Analytics Data

    • Ad placements (top bar, sliders, banners)
    • Impressions and click counts
    • Campaign duration and daily limits
    • Aggregated performance analytics

    3.5 Technical Data

    • IP address
    • Browser and device information
    • Pages visited and interaction data

    4. Purpose of Data Processing

    We use personal data to:

    • Register and manage user accounts
    • Operate the marketplace platform
    • Enable vendors, consultants, and contractors to offer services
    • Process subscriptions and commissions
    • Display and analyze advertisements
    • Improve platform performance and user experience
    • Ensure security and prevent fraud
    • Comply with legal obligations

    5. Cookies & Tracking Technologies

    We use cookies and similar technologies to:

    • Maintain login sessions
    • Store user preferences
    • Analyze traffic and usage
    • Measure advertising performance

    You can manage or disable cookies through your browser settings. Disabling cookies may affect certain features of the Platform.

    6. Data Sharing

    We do not sell personal data. Personal data may be shared only with:

    • Payment service providers
    • Hosting and technical service providers
    • Analytics and monitoring services
    • Legal authorities when required by law

    All third parties are required to comply with data protection regulations.

    7. Data Retention

    Personal data is retained only for as long as necessary to fulfill the purposes outlined in this policy or to comply with legal and contractual obligations.

    8. Data Security

    We implement appropriate technical and organizational security measures to protect personal data against unauthorized access, alteration, disclosure, or destruction.

    9. User Rights (GDPR)

    Under the GDPR, users have the right to:

    • Access their personal data
    • Request correction of inaccurate data
    • Request deletion of personal data
    • Restrict or object to data processing
    • Request data portability
    • Withdraw consent at any time

    Requests can be submitted through the Platform’s contact channels.

    10. Third-Party Links

    The Platform may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites.

    11. Changes to This Privacy Policy

    We reserve the right to update this Privacy Policy at any time. Changes will be effective upon publication on this page.

    12. Contact

    If you have questions about this Privacy Policy or how your data is processed, please contact us using the official contact details provided on the Platform.